Privacy Policy
Last updated: July 2025
1. Introduction
OneHandle values your privacy and is committed to protecting your personal information.
2. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Company details
- Billing information
- Customer support communications
Automatically Collected Information
- IP address
- Browser information
- Device information
- Cookies
- Usage analytics
- Log files
3. How We Use Information
We use your information to:
- Provide our services
- Manage accounts
- Process payments
- Improve AI performance
- Provide customer support
- Prevent fraud
- Comply with legal obligations
- Communicate product updates
4. AI Processing
Your data may be processed using artificial intelligence technologies solely for providing Platform features. AI-generated outputs may require human review.
5. Data Sharing
We do not sell personal information. We may share information with:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Communication service providers
- Government authorities when legally required
6. Cookies
We use cookies for:
- Authentication
- Security
- Analytics
- User preferences
- Performance optimization
Users may disable cookies through browser settings, though some features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission is completely secure.
8. Data Retention
Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. User Rights
Subject to applicable law, users may:
- Access personal data
- Correct inaccurate information
- Request deletion
- Withdraw consent where applicable
- Request data portability where legally available
Requests may be sent to: privacy@onehandle.com
10. Children's Privacy
Our services are not intended for individuals under 18 years of age.
11. International Transfers
Where applicable, data may be processed in countries other than your own using appropriate safeguards.
12. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.